Duties and Responsibilities:

Level I

• Perform routine tasks for installation, preventive maintenance, and repair of clinical diagnostic and therapeutic equipment (excluding life support equipment).
• Conduct electrical safety tests using specialized equipment.
• Support systematic preventive maintenance programs.
• Perform incoming inspections and document clinical equipment.
• Deactivate obsolete equipment and follow surplus/salvage protocols.
• Complete special clinical requests as assigned.
• Communicate repair status to user departments and arrange loaner/replacement equipment.
• Troubleshoot and repair assigned clinical equipment.
• Order and receive parts; document shipping and returns.
• Report patient safety issues and assist with corrections.
• Meet individual and team performance standards.
• Maintain professional appearance, clean/safe workplace, and good working relationships.
• Maintain accurate and timely documentation.
• May travel to other facilities as needed.
• Complete required training modules.
• Follow all Health System and departmental policies.
• Maintain devices such as sequential compression devices, portable suction units, suction regulators, HEPA units, PAPR units, kangaroo pumps, heater cooler units, infusion devices.
• Perform other related duties as assigned.

Level II

• Perform all Level I duties and responsibilities.
• Assigned corrective and preventive maintenance for life support equipment.
• Independently perform routine and complex tasks for installation, maintenance, and repair of clinical equipment and integrated systems.
• Serve as a resource for proper operation and maintenance of clinical equipment.
• Recommend replacement of obsolete or problematic equipment.
• Prioritize work assignments to meet departmental goals.
• May be required to be on-call and respond per policy.
• Provide guidance and mentoring to Level I technicians.
• Coordinate and manage routine projects with limited supervision.
• Assist with equipment evaluations.
• Participate in Device Incident Investigation and follow up with management.
• Maintain devices such as defibrillators, incubators, transport incubators, patient monitor systems, EEG devices, pacemakers, EMG devices, ventilators.
• Perform other related duties as assigned.

Level III

• Perform all Level II duties and responsibilities.
• Operate independently in a generalist capacity with broad knowledge of multiple types of clinical equipment.
• Coordinate and manage special projects, including equipment installations.
• Perform routine, complex, and specialized tasks for installation, maintenance, and repair of clinical equipment and systems, including life support devices.
• Provide guidance and mentoring to Level I and II technicians.
• Serve as a technical resource to clinical staff regarding patient medical device issues.
• Coordinate inspection and installation of incoming equipment.
• Oversee work performed by service contractors and vendors, including maintenance, calibration, installation, and verification of service documentation.
• Independently manage projects from initiation to completion, including communication and follow-up with construction and clinical departments.

Education:

Associates Degree in Electronics, Biomedical Equipment Technology, similar field or military equivalent.

Or, two years vocational training may substitute for the degree requirement. 

Experience:

Level I - No experience required, beyond degree/military/vocational training described above.

Level II - A minimum of two years of experience as a Biomedical Equipment Technician is required.

Level III - A minimum of five years of experience as a Biomedical Equipment Technician. CBET or CLES certification may substitute for two years of experience.

Degrees, Licensure, and/or Certification:

Level I, II, or III - A valid North Carolina Driver???s license with a good driving record.

Level II or III - Qualify as a candidate for certification as a CBET or CLES by AAMI (Association for the Advancement of Medical Instrumentation)

Knowledge, Skills, and Abilities:

Level I

• Maintenance skills in electronics, mechanical, or electromechanical device repair.
• Knowledge of electronics troubleshooting.
• Knowledge of safety precautions for clinical equipment.
• Ability to follow written and oral instructions.
• Ability to work in a team environment.
• Ability to establish and maintain effective working relationships.
• Competency in using required test equipment for therapeutic and diagnostic equipment.
• Basic knowledge of email and work order processes.
• Ability to work nights, weekends, and holidays if necessary.
• Ability to function in a sterile environment if necessary.
• Ability to keep neat and accurate records.

Level II

• All Level I KSAs, plus:
• Ability to work with limited supervision.
• Capable of mentoring Level I technicians.
• Ability to independently troubleshoot equipment, both technically and clinically.
• Significant knowledge of physiology, anatomy, and medical terminology, especially for clinical application and troubleshooting.
• Significant experience with departmental software (email, database management, spreadsheet, word processor).
• Ability to carry call for team/workgroup, respond per policy, and make decisions regarding emergency equipment repair.

Level III

• All Level II KSAs, plus:
• Broad technical knowledge of diverse clinical and life support equipment.
• Strong project coordination and management skills.
• Advanced troubleshooting and repair capabilities for complex medical devices.
• Ability to mentor and guide junior technical staff.
• Effective communication skills for collaboration with clinical and construction teams.
• Familiarity with inspection protocols and equipment installation procedures.
• Knowledge of vendor and contractor coordination, including documentation verification.
• Understanding of network architecture for clinical monitoring systems.
• Specialized knowledge in a wide range of medical devices
• Ability to serve as a technical advisor to clinical personnel.