Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

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Job Description:

Responsible for the provision of distributive functions and pharmacy operational tasks. This position assists the pharmacist with preparing and dispensing medications, inventory management, pharmacy billing, customer service, and regulatory compliance. This role accurately responds to prescription dispensing requests, coordinates medication access and adherence, prepares medications for pharmacist review, performs claim adjudication, and processes customer account reconciliation.

• Submits claims, follows up on denials, and ensures proper reimbursement. 
• Provides answers to patient questions and addresses patient concerns.
• Contacts prescribers’ office regarding clarification on missing prescription information and prescription coverage details, keeping the patient informed during the process.
• Assists pharmacists in preparing and dispensing medications.
• Actively performs pharmacy technician functions and maintains active proficiency in pharmacy specific computer systems and operational programs.
• Performs data entry tasks by inputting prescription information into the pharmacy system.
• Processes claims adjudication and copay assistance billing for new prescription orders and refill requests, ensuring appropriate National Drug Code (NDC) selection and shipping method are selected at the time of dispense.
• Other duties as assigned

Knowledge, Skills, and Abilities:
• Strong verbal and written communication, organizational, problem-solving and customer service skills [Required]
• Flexibility and willingness to adapt to changes as necessary. [Required]
• Ability to interact constructively with supervisors, peers, and external customers. [Required]
• Ability to follow direction from formal management personnel and work well under direct supervision of a pharmacist. [Required]
• Ability to identify, follow up and resolve discrepancies; assist in resolving pharmacy operational or program issues. [Required]
• Ability to keep accurate and complete records. [Required]
• Knowledge of medical terminology and vast understanding of mathematical principles to perform pharmaceutical calculations. [Required]
• Knowledge of third-party pharmacy insurance providers and claims processing [Required]
• Knowledge of Federal and State laws governing the practice of pharmacy and delegation of responsibilities including which tasks may only be performed by a licensed Pharmacist. [Required]
• Moderate proficiency in MS Office: Word, Excel, and Outlook [Required]
• Ability to teach pharmacy technician students [Preferred]

Education:
• High School Grad or Equivalent [Required]

Work Experience:
• 1+ of pharmacy technician experience, in a retail pharmacy, mail-order pharmacy, central fill, or hospital setting [Required] OR
• Completion of a pharmacy technician student internship at AdventHealth in a retail or hospital setting, in lieu of pharmacy technician experience. [Required]
• Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management or other healthcare related entity. [Preferred]
• Specialty pharmacy experience [Preferred]

Licenses and Certifications:
• Registered Pharmacy Technician (RPhT) [Required]
• NHA Certified Pharmacy Technician (CPhT) [Preferred] OR PTCB Certified Pharmacy Technician (CPhT) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. More than 100,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care.Our Christian mission, shared vision, common values and focus on whole-person health is our commitment to making communities healthier with a unified system: 51 hospital campuses and hundreds of care sites in diverse markets throughout nine states.

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