| Within the limits of established policies, procedures and budgets, assumes responsibility and has commensurate authority as delegated by the Broadband OSP Manager for the following functions: |
| · Practices and maintains familiarity with Cooperative and departmental safety related work practices, safety procedures, and other safety requirements. |
| · Provides safe, reliable fiber and broadband service by: - Continually inspecting structures and equipment for active or potential hazards to service. - Responding to all work requests in a timely manner. |
| · Connects and disconnects underground fiber optic drops. Buries and/or pulls up line, using various hand and power tools and other equipment. Installs equipment on outside of building. |
| · Routes and installs fiber and/or cables from the outside to the inside of a home or business. Installs, terminates, and tests cat-5/6 and fiber. Runs and pulls lines through attics, crawl spaces, and walls. |
| · Coordinates with member on location of outlets and other equipment. |
| · Troubleshoots issues with fiber and broadband systems. |
| · Performs service calls as requested. |
| · Splices fiber optic cables as needed, using fusion and mechanical methods. |
| · Tests repaired, new, or updated equipment and fiber to ensure proper functions. |
| · Connects and configures member’s owned devices to the fiber network, such as routers, modems, computers, phones, remote controls, and televisions. |
| · Maintains up-to-date knowledge of various technologies, devices, and networking commonly used in homes and businesses. |
| · Educates users on features and services available. |
| · Performs tasks at various heights and in confined spaces, working from ladders and/or buckets as needed. With appropriate training and approval, may also climb poles. |
| · Participates in on-call/stand-by duties as requested during emergency situations. Answers and responds to requests in a timely manner. |
| · Practices and promotes respect towards members and their property by: - Receiving property owner’s permission prior to performing work, when applicable. - Interacting with members in a helpful, professional manner at all times. - Exercising great care to avoid damage to property and reports any damage to appropriate personnel as soon as possible. - Removing discarded Cooperative equipment and other materials from the job site. |
| · Maintains appropriate operation and care of all vehicles, tools, and equipment used in the performance of tasks. |
| · Ensures necessary tools, equipment, and materials are readily available on his/her assigned truck. |
| · Reports any damaged and/or faulty vehicles, tools, and equipment to appropriate personnel as soon as possible. |
| · Operates two-way radio according the Cooperative Policy Manual and department procedures. |
| · Maintains an awareness of Cooperative policies, plans, procedures, and equipment relating to the FTTP subsidiary. Maintains knowledge of the capabilities of devices and equipment. |
| · Attends training, conferences, and trade shows to obtain industry knowledge and career development in areas related to job functions. |
| · Promotes the member-owned, community oriented functions of the Cooperative. |
| · Subject to random drug and alcohol testing consistent with DOT regulation and Paulding-Putnam Electric policies. |
| · Perform all other tasks and duties as assigned. |