Required:

• Bachelor’s degree in healthcare administration, business, public health, or a related field and/or equivalent experience
• 5+  years of related experience or training in healthcare operations, utilization management, care management, quality, revenue cycle, contracting, or related operational/program work
• 3+ years of experience leading cross functional projects or programs that include workflow improvement, stakeholder coordination, and measurable outcomes (may be included within the 5+ years)
• Strong analytical skills to define metrics, interpret trends, and translate findings into action plans
• Ability to communicate clearly in writing and verbally with clinicians, administrators, and technical partners
• Facilitate work groups and meetings effectively including agendas, decision capture, and follow up tracking
• Uses sound judgment to prioritize work, manage competing deadlines and raise risks early
• Ability to build collaborative relationships across departments and supports constructive resolution of workflow issues
• Designs scalable workflows, documentation, and controls that support consistent operations and sustainment
• Maintains discretion and protects sensitive information learned through work activities