Carnegie Mellon University's department of Facilities Management and Campus Services is searching for a Zone Manager to join their team. This is an exciting opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing support by overseeing daily operations and execution of facilities related tasks ranging all aspects of building operations including steam, plumbing, electrical, painting, HVAC, and small projects. The Zone Manager provides technical oversight for building infrastructure to include equipment installation, preventive maintenance, corrective maintenance, and repair. The role manages a team of union personnel working 24X7, including Lead Operating Engineers and Journeymen Skilled Trades. This position will also be assigned as the Plumbing Trade Supervisor providing oversight of the in-house apprentice program, hiring for the plumbing trade, technical development of the trade, and verification of licenses and certifications.

Core Responsibilities Include:

• Manages staff and equipment for 24/7 building operations. Manages personnel who respond to, execute, and complete customer service requests and other requests for special work.

• Plans and coordinates jobs to meet customer schedules and to optimize the efficiency of the work group and of other work groups within Facilities Management Services

• Assigns and schedules work assignments, taking into account staffing, priorities and customer requests. Shop workload is distributed appropriately and prioritized. Maintain compliance with work order metrics for urgent priorities, daily service, corrective maintenance, and project work orders.

• Evaluates existing preventive maintenance plans for equipment reliability and identify deficiencies or corrections within computer maintenance management system (CMMS) that need to be addressed.

• Provides input on engineering, design, construction, and maintenance services for existing and new infrastructure.

• Investigates, identifies and addresses long-range facility infrastructure needs, unusual problems or questions affecting facility maintenance. Works to develop projects, including scope of work and budget.

• Ensures staff, contractors and vendors abide by program, contractual, and industrial standards/best practices, where required, which meet the requirements of the contract.

• Provides for employee's skills enrichment through job related coaching, mentoring and training.

• Utilizes a thorough knowledge of and compliance with all OSHA safety rules and regulations to ensure that work progresses in a safe manner. Initiates and takes corrective action on unsafe conditions. Routinely checks to verify that crew is using all required PPE.

• As plumbing trade supervisor, conducts hiring, onboarding, and technical training oversight for plumbing employees

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Willingness be respectful, courteous, and tactful in dealing with people at all times, creating a positive influence within the organization.

• Solid understanding of union/CMU agreement and related work-practices.

• Ability to provide leadership to a diverse workforce comprised of various trades and in an inclusive environment. Various trades may include, but are not limited to laborers, HVAC mechanics, steamfitters, electricians, and plumbers.

• Ability to lead trades and develop skillsets to align with the needs of the building infrastructure.

• Ability to travel across campus for meetings and project related work.

• Adaptability and openness to change as the department and organization evolves.

• Ability to work well with others and/or as part of a team.

Qualifications:

• Master Plumbing License (Allegheny County) required - please attach plumbing license to resume upon submittal of application.

• Ten years of experience in facilities maintenance and building operations.

• Experience managing the operation and maintenance of air handlers, electrical distribution systems, domestic water systems and other building systems.

• Demonstrated experience managing an effective preventive maintenance program.

• Must be able to operate and utilize IT systems (Tableau, Maximo, Clockview, Excel, Word) to perform data analysis and building oversight. Basic ability to navigate control programs to view trends and obtain information from Metasys, ALC, and Automatrix.

• Supervisory or leadership experience working with unionized workforce preferred.

Requirements:

• Valid Pennsylvania's Driver's License (or equivalent for out-of-state applicants), verified annually

• Background check

• PA Act 153

• Pre-employment drug and alcohol screen

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.

• This is a full-time (37.5 hours/week) position based in Pittsburgh, PA

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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