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The Fiber and Broadband Field Technician acts as a point of contact for the coordination and construction of backbone, distribution, drops and other fiber projects, from project start to completion. Responsibilities include field inspection of the site, secure right of way, stake designs, prepare staking sheets, material sheets for work orders of the requested service to the best benefit of the consumer and the Cooperative, ensure equipment is ordered and delivered timely, mapping program of choice updates, attend meetings and maintain regular communications, all in accordance with established subsidiary/Cooperative guidelines.
Essential Functions •Design customer extension for fiber optic plant resulting in minimal customer inconvenience providing prompt, efficient and reliable service to include: stake lines, poles, wire, determine rate, secure, negotiate and verify right-of-way easements, ensure right-of-way is clear, explain plans and rates to customers to obtain acceptance
•Locate customer underground facilities for crews by drawing sketches and calling in locates, post extensions and changes to maps before construction, draw up work orders, maintain log of all stake extensions, estimate costs, design layouts of underground and overhead lines, inspect completed extensions, and set up construction maps
•Utilize mapping applications, to include but not limited to, Futura and CresentLink and execute any functions associated with automated mapping and staking to assist in the coordination and construction of major projects to include: stake line conversion jobs, draw up work orders, maintain a log of maintenance, inventory, and system improvement conversions in the two-year work plan
•Use accounting software for posting map comments, create picking lists, apply aid to construction (ATC) by creating invoices, attach staking sheets in the ABS vault, and maintain units and other notes
•Prepare negotiation of easement and right-of-way documentation, conduct deed searches, identify owners, principal agents and secure cooperation and permission for the construction of fiber footprint
•Prepare requests and staking sheets to accommodate joint use of poles and trenches by other utilities in accordance with the agreement with each utility. Prepare the joint use agreements for overhead and underground projects with other utilities. Prepare Railroad, Natural Gas, Transmission and D.O.T. encroachments
•Install fiber optic cable and equipment for the delivery of services from the network access point to homes and/or businesses, including wiring homes/buildings and/or connecting homes/businesses to the systems
•Design of extensions for fiber resulting in minimal inconvenience to the customer providing prompt, efficient and reliable service to include: stake lines, prepare customer communications, prepare service orders, secure, negotiate and verify right-of-way easements, ensure right-of-way is clear, prepare cost estimates, prepare notifications and documentation, determine materials necessary for each job, and coordinate projects and services with appropriate personnel
•Perform field inspections on physical and wireless equipment to verify the accuracy of the AM/FM/GIS, reports discrepancies or hazardous conditions as needed to the appropriate personnel, and makes sure the system is updated accordingly
Essential Functions •Perform all aspects of fiber installation for residential and business customers, including terminating cable, setting up small networks and mounting hardware, Perform site inspections using a signal test device to determine available service for customers and proper antenna placement. Configure and replace wireless equipment in the field
•Maintain accurate plant records and forms, including work orders, customer billing sheets, daily inventory, and project timeline.
•Confers with customers to determine problems and acceptable resolutions and provides extensive training on all services provided
Required for All Jobs •Performs work according to applicable Federal and State safety regulations as well as LREMC policies, procedures, work practices and Safety Manual.
•Required to perform any other duties assigned in order to fulfill the objectives of the Cooperative.
•Maintains a friendly cooperative relationship with all employees, members, general public and other utilities, when performing responsibilities while promoting the Cooperative's mission and positive image.
•The above statements are intended to describe the general nature and level of work being performed by the employee assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the employee.
Lumbee River Electric Membership Corporation is a member-owned, electric distribution utility serving more than 54,000 members across parts of Cumberland, Hoke, Moore, Robeson, and Scotland counties. LREMC has 118 employees serving more than 63,000 accounts. The Cooperative has annual revenues of approximately $150 million and a total utility plant in excess of $375 million. LREMC receives its wholesale power from North Carolina Electric Membership Corporation. LREMC is committed to providing electric and other value-added services that improve the quality of life in the communities we serve. Our dedicated employee team delivers high quality, competitively priced products and services. We are committed to continuous improvement and to make LREMC our customers' first choice. The Cooperative’s mission is “Safety & Members First!”.