Rowley Properties, located in Issaquah, has an immediate opening for an Assistant Property Manager. We are a small family business that owns, develops and manages our own properties in Issaquah. We are looking for a dynamic team member that wants to learn and grow with us. If you are someone who enjoys variety in your day, has strong attention to detail, is a people person, problem solver, enjoys working as a team and loves a good challenge, we hope you’ll consider applying. 

This position is responsible for supporting Rowley Properties’ commercial property management/operations with activities on a day-to-day basis primarily focused on commercial properties, lease administration, and tenant/resident satisfaction. Activities/functions, including but not limited to, lease showings and administration, property maintenance, tenant relations/customer service, business development, tenant improvement activities, property appearance, quality control, safety, security and condition. Works with Designated Broker, Commercial Team, Customer Services/Accounting, Facilities and the CEO to help maintain competitive, quality properties and buildings and lease spaces within those properties/buildings.  Has direct contact with tenants and impacts company/tenant relations. This is a non-supervisory, non-exempt position. 

Duties/Responsibilities:
Among the essential functions of this job are the ability to provide top notch customer service (both to internal and external customers) and to treat customers and fellow team members with respect and courtesy. Key performance values are professionalism, adaptability and change, effective communication, efficiency, and reliability. It is important to take pride in one’s work, be positive and flexible, follow directions, and be open to constructive criticism. Team members must be able to change direction in response to changing work situations, and to accommodate different working styles and cultures.  

Key Responsibilities: 

*  Assist in preparing, reviewing, and managing lease documents and amendments. 

*  Track critical dates such as lease expirations, renewals, and rent adjustments. 

*  Coordinate with tenants regarding lease compliance, insurance requirements, and other contractual obligations. 

*  Serve as the primary contact for tenant inquiries and coordinate resolutions for maintenance requests, lease issues, and complaints.

*  Conduct regular property visits to ensure tenant satisfaction and identify maintenance needs. 

*  Assist tenants with design templates for signage and interior improvements as needed, ensuring compliance with property standards. 

*  Assist in organizing tenant events, meetings, and communications. 

*  Support property inspections, maintenance planning, and service contract management. 

*  Help coordinate repair and maintenance activities with vendors, ensuring compliance with company standards. 

*  Monitor property condition and ensure curb appeal is maintained to a high standard. 

*  Manage parking allocation and coordinate towing services as applicable. 
*  Assist in the creation and maintenance of forms, policies, and procedures for the Commercial department to streamline operations            ensure compliance with company guidelines.

*  Assist in marketing vacant spaces. 

*  Help coordinate property showings and provide leasing information to prospective tenants. 

*  Support the development of marketing materials and tenant retention programs. 

*  Assist in tracking rent collections and managing accounts receivable. 

*  Review and analyze property expenses, recommending cost-saving opportunities where possible. 

*  Assist in preparing annual budgets, CAM reconciliations, financial reports, and variance analysis. 

*  Maintain accurate property and tenant records, both digital and physical. 
*  Prepare reports, meeting notes, and presentations for the Commercial Manager. 

*  Provide general administrative support, including scheduling, correspondence, and data entry. 

Additional Information:  

Benefits include: 100% employer paid medical, dental and vision for employee; FSA; three weeks PTO; 8 paid holidays; employer paid long term disability and life insurance; wellness benefit; tuition support and many other perks. 

 

Our employment process requires an in-depth background check, drug test, reference and criminal record check.

Required Skills/Abilities: 

*  Previous Commercial Property Management experience required or a property management certificate

*  Working knowledge of commercial office building leases
*  Strong working knowledge of the MS Office suite and Microsoft Teams
*  Excellent sales, verbal, written, communication and interpersonal skills
*  Excellent organizational and time management skills, including proficiency in evaluating and     prioritizing issues
*  Strong attention to detail
*  Ability to work well under pressure and against tight deadlines
*  Effective at multi-tasking
*  Experience with Appfolio property management / accounting software program, a plus
*  Experience with Kardin budgeting software, or similar program, a plus
*  Experience with managing facilities-related personnel, particularly in the field of commercial property maintenance and janitorial responsibilities 

Education & Experience:
*  Two-year degree in business preferred but not required
*  Minimum of one-year commercial property management experience and/or sales/leasing experience
*  Real Estate brokers license in Washington State, a plus