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General Description: The Operations & Communication Manager in the Illinois Tech Facilities Department is responsible for developing and implementing mechanisms for high-quality, comprehensive service across the department. This includes meeting the needs of customers, faculty, staff, and the general public with minimal supervision and effectively managing projects to ensure smooth daily operations. The role involves assessing the university's operational requirements and translating them into departmental goals and action items. Additionally, the manager oversees initiatives related to continuous improvement and change management while promoting the transition to a proactive operation. Furthermore, the facilities team maintains 120 acres on the Mies Campus, locate
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