Job Title
Resident Services Coordinator, Multifamily (https://careers.cushmanwakefield.com/)
Job Description Summary
The Resident Services Coordinator should endeavor to provide excellent customer service to clients, residents, prospective residents, guests, and vendors. Resident Services Coordinators are the face of the property and promote a sense of community. Resident Services Coordinators are also responsible for being the main point of contact for residents before, during and following significant interior renovations of the buildings. The Resident Services Coordinator will be assisting residents throughout the renovations process. The Resident Services Coordinator will work directly with property managers, construction liaisons, contractors, and property team members to ensure the highest quality experience possible for the residents.
Job Description
ESSENTIAL JOB DUTIES:Â
Provide resources to residents and an open and welcoming environment for residents, customers, vendors, and neighbors.Â
Help residents connect to their families, friends, and social networks for support, including during periods when residents are displaced from their units as a result of renovations.Â
COMPETENCIES:Â
Understand issues that may impact the differential use of services are socio-economic, age, culture, gender, race,Â
Uphold core values: Service, transparency, performance, creativity, and community.Â
IMPORTANT EDUCATIONÂ Â
High School Diploma, GED, Trade, Technical, or Vocational schoolÂ
IMPORTANT EXPERIENCEÂ Â
WORK ENVIRONMENTÂ
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.Â
PHYSICAL DEMANDSÂ
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.Â
OTHER DUTIESÂ
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Â
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative⋠Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.